Our Promise to You

Four Guarantees.
Zero Risk.

We put our money where our mouth is. If we don't deliver, you don't pay. No fine print, no exceptions, no arguments.

Never a No-Show Guarantee

Your cleaner will show up. Period. We maintain a full backup team for every booking. If your assigned cleaner has an emergency, a qualified replacement is dispatched within 60 minutes — or the cleaning is free.

Full backup team on standby for every booking
Replacement dispatched within 60 minutes if needed
If we can't get anyone there — your cleaning is 100% free
You are notified immediately of any changes
Zero no-shows across 1,200+ cleanings to date

What a No-Show Costs You

Lost booking if property isn't ready$200+
Emergency backup from TaskRabbit$150+
Rating drop from one "dirty" review0.2 stars
Your time scrambling for a fix5+ hours

With us: $0 risk. We guarantee it.

How It Works

1
You notice an issue

Anything missed, any area not up to standard

2
Contact us within 24 hours

Call, text, or email — whatever is easiest

3
We send a crew back

Same day or next day, at no additional charge

4
Still not happy? Full refund

If re-clean doesn't meet your standards, 100% money back

100% Satisfaction Guarantee

If anything isn't perfect, we come back and re-clean for free. No arguments, no questions, no guilt trips. If you're still not satisfied after the re-clean, you get a full refund. We'd rather lose money than lose your trust.

Free re-clean within 24 hours of reporting an issue
Full refund if re-clean still doesn't meet your standards
No paperwork, no hoops to jump through
Your feedback improves our process for next time

5-Star Rating Guarantee

We're so confident in our cleaning quality that we guarantee your Airbnb cleanliness rating will improve. If your average cleanliness rating drops after switching to us, we'll refund your last 3 months of service. That's how much we believe in what we do.

Your cleanliness rating must improve or stay the same
Measured over a 90-day period after your first clean
If it drops, last 3 months of cleaning fees refunded
We track this proactively and reach out if scores dip
4.9
Average cleanliness rating across all our clients
93%
of guests rate 5 stars
0.4
avg rating increase

Our Coverage

General Liability$2,000,000
Per Occurrence$1,000,000
Property DamageFull coverage
Bodily InjuryFull coverage
Background ChecksEvery cleaner
BondedYes

$2M Insurance & Damage Protection

Every cleaner on our team is fully insured and bonded. If anything is damaged during a cleaning — we cover it. No deductibles for you, no finger-pointing, no hassle. Your property is protected from the moment we walk in to the moment we leave.

Full general liability coverage on every job
Damage claims processed within 48 hours
No deductible for the host — ever
Certificate of insurance available on request
All cleaners bonded and background-checked

Your Protection at a Glance

No-Show Guarantee

Backup within 60 min or cleaning is free

Re-Clean Guarantee

Free re-clean + full refund option

5-Star Guarantee

Rating drops = 3 months refunded

$2M Insured Guarantee

Full coverage, zero deductible for you

Zero Risk. Book With Confidence.

4 guarantees. $2M insurance. 1,200+ cleanings with zero unresolved complaints. Your property is in safe hands.